Privacy Policy | WaiverChaser

1. Who we are

This website and the WaiverChaser platform are operated by BYTEPAIR LLC ("we", "our", "us"). WaiverChaser is a brand name used by BYTEPAIR LLC. References to "you" mean either a business account holder or an end user signing a waiver through a WaiverChaser-powered flow.

2. Information we collect

Business accounts

Name and email address for account creation and login
Business details, branding settings, and configuration preferences
Billing information processed by Stripe (we do not store full card numbers)
Usage data to improve the product and understand feature adoption

Waiver signing

Name, signature, timestamps, and form responses submitted through waiver flows
Signed PDF artifacts and related packet records
Device and browser information for security, fraud prevention, and troubleshooting

3. How we use your information

To provide and maintain the WaiverChaser service
To generate signed waiver records and PDF receipts
To send transactional emails and operational notifications
To process payments and manage subscriptions
To detect fraud, abuse, and security incidents
To improve the product using aggregated usage insights
To comply with legal obligations

We do not sell personal data.

4. Data sharing

We share information only with service providers that help us operate WaiverChaser, and only as needed to provide and improve the service. These providers may include:

Infrastructure and hosting providers
Storage providers for signed artifacts and application data
Email delivery providers for receipts, magic links, and notifications
Payment processors for subscriptions and billing
Analytics providers
Advertising and measurement partners used to measure campaign performance and conversions

We may also disclose information if required by law, legal process, or to protect the rights, property, or safety of BYTEPAIR LLC, our users, or the public.

Business customers may also review our Data Processing Addendum, which describes how WaiverChaser processes customer personal data as a service provider.

5. Data retention

We retain account and service data for as long as needed to operate WaiverChaser and satisfy legal, billing, security, and compliance obligations. Signed waiver records and related artifacts may be retained until they are deleted by the account holder, removed under future retention tooling, or deleted as part of account closure.

To request deletion of account data, contact [email protected].

6. Cookies and tracking

We use cookies and similar technologies (such as local storage, analytics tags, and pixels) to operate the service, understand how the site is used, and measure the effectiveness of our marketing.

Essential cookies. We use cookies and similar technologies necessary for authentication, session continuity, and key product flows.

Analytics (Google Analytics 4). We may use Google Analytics 4 ("GA4") to understand how visitors use our website and improve the product and marketing. GA4 may collect information such as pages viewed, approximate location, device/browser details, and interactions with the site.

Advertising measurement (Meta Pixel). We may use the Meta Pixel to understand ad performance, conversions, and audience quality. This may allow Meta to recognize your device and associate visit activity with ad measurement on Meta platforms.

Your choices. You may be able to limit or disable cookies through your browser settings, and you can manage ad preferences through Google and Meta:

7. Your rights

Depending on your location, you may have rights under GDPR, CCPA/CPRA, or other applicable privacy laws, including rights of access, correction, deletion, portability, and objection to certain processing.

To exercise these rights, contact [email protected].

8. Security

We use reasonable technical and organizational safeguards to protect data, including encryption in transit, access controls, and secure storage practices. No system is perfectly secure, and we cannot guarantee absolute security.

9. Children's privacy

WaiverChaser is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

10. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the latest revision.

11. Contact

Questions about this policy? Contact [email protected] or visit our contact page.