Can Guests Sign a Waiver on Their Phone?

Yes. Guests can sign a waiver on their phone without downloading an app, creating an account, or printing anything. They open a link, read the waiver, fill in their information, draw their signature, and submit. The whole thing takes about a minute.

Here is what that experience actually looks like, and what you need to have in place on your end to make it work.

What the guest sees when they open the signing link

When someone taps a link or scans a QR code to sign, they land on a public signing page. It shows:

• your business name and branding
• the waiver title
• the waiver text
• any acknowledgement checkboxes
• a short form for their information (name, date of birth, email, and any other fields you have added)
• a signature field

They work through it top to bottom, draw their signature, and tap submit. After that, they see a confirmation screen and receive a receipt email with their signed document attached.

No app. No account. No PDF to download and email back. It works in any mobile browser.

The two ways a guest ends up on the signing page

A QR code they scan on-site

For walk-ins or guests who sign when they arrive, a QR code is usually the simplest setup. You display it at the front desk, on a sign near the entrance, or on a tablet screen. They point their camera at it, the signing page opens automatically, and they sign on the spot.

See How to Use a QR Code for Waivers for the exact setup steps.

A link sent before they arrive

If you know who is coming in ahead of time, the cleaner option is to send the signing link before the appointment. The guest signs at home, in their car, or wherever they have a minute. When they arrive, you're already done.

See How to Send a Waiver Link Before an Appointment for the two ways to do that.

Both approaches end up at the same place: the guest signs on their own phone, and the signed record saves automatically on your end.

What you need to set up first

Before guests can sign on their phone, you need a published waiver with a live signing link. If that is not in place yet, start with the waiver builder to create and publish your waiver. The setup takes a few minutes once you have the waiver language ready.

Once the waiver is published:

• the public signing link is available immediately under Share
• a QR code is generated automatically from the same link
• the signing page uses your business name and branding out of the box

You can customize how the signing page looks through branded signing pages: add your logo and display name so the page feels like it belongs to your business rather than a generic form tool.

What happens after the guest submits

After a guest submits the waiver:

1. the signed record is stored automatically in WaiverChaser
2. a confirmation page appears on their phone
3. they receive a receipt email with the signed PDF attached
4. the signature packet is available in your dashboard immediately

There is nothing you need to do on your end to capture the record. It saves in the background while the guest is still looking at the confirmation screen.

A note on older phones and accessibility

The signing page is a standard mobile web page. It works on any phone with a reasonably current browser. Guests do not need to update their phone or install anything.

For guests who are not comfortable signing on their own phone, a front-desk tablet running the signing link in a browser is a straightforward fallback. The experience is identical.

Bottom line

Phone signing is the default way most guests interact with a digital waiver, and for good reason. It puts the process in their hands, removes it from your staff's hands, and leaves a clean signed record on your end.

The setup on your side is: published waiver, public link or QR code, done. See how it all fits together if you want the bigger picture before you start.